Agile approaches mean an incremental method to change, early delivery of business value and collaborative work towards change.
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Agile Project And Service Management: Delivering IT Services -BY ERM Office

The failure to effectively sustain IT systems and react to change – due to the huge investments that organisations make in these systems – is likely to impact on the organisation’s bottom line. This means that an ad hoc approach to IT Service management is not an option. It is vital to focus on business value, good ROI, speed to market, and delivery of solutions in response to change. Agile approaches mean an incremental method to change, early delivery of business value, and collaborative work towards change. Understanding and employing ITIL, PRINCE2, and DSDM together can provide the potential for a well run infrastructure which is responsive to change and will not halt progress.

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Agile Project And Service Management: Delivering IT Services
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